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These guys are thugs and cheats.. Never buy anything from them! I bought 2 double beds - Optima Model from them in July 2015. From the first month itself the beds made a sound. When I complained, I was asked to consult a local carpenter who informed that the ply was faulty. I again complained to Lepakshi Store and I was told to talk to Salesperson who had sold me the goods. Why should I do that when I had bought from the shop and not from the Salesperson? Still I spoke to the salesperson (Ms. Rama) who promised resolution in a couple of days. Their technician (Mr. Feroz) called me and promised me that he would reach my home in 1 hour. I went home and he didn't turn up. Then for 7 days I continuously complained but every time I heard only excuses like "we are busy on weekends, technician is on leave, lunch break etc." In summary, the product that I was sold was not the one that they had shown. They had signed a 2 year warranty on the bill but they went back on the promise. The quality
i had a very worst experience with LEPAKSHI Furnitures Nampally. i ordered diwan, dining table, center table and diwan matress. apart form diwan matress every thing is worst. diwan cot is damaged and he did do the polish he just put some colour and sent to me, so i returned that till now i didnt get the item its already 20 days. center table glass cuttig is very poor. dining table is a 4 chair one apart from one chair all are very worst, literally shaking. i asked the delivery guy to fix and he tried to put one naill side to busy if it is so entire chair is on small screww and if drag also at home so many scratches on the floor. after 20 days if i call to showroom they are not responding they dont allow to speak with managers or any other. my sales people are NISHA and MUKRAN. i made a call after 15 days and they said diwan is ready when i went there no diwan same old damaged diwan which sent to me then he replied it is in gowdon and in 5 min he replied it will be ready in 2 days